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CMD2024 | The Transformation Journey of Legal Ops


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The Transformation Journey of Legal Ops


In this keynote, Mark Zijlstra (ICTRecht) takes us through the landscape of Legal Operations (Legal Ops) and how it is transforming the way legal departments function. The session highlights key trends driving this transformation, including technology adoption, process optimization, and data-driven decision-making. He also addresses common challenges faced by legal teams, such as managing high volumes of contracts, aligning with business goals, and maintaining compliance. The webinar delves into the role of Legal Ops in bridging gaps between legal teams and other business units, improving collaboration, and enabling strategic decision-making.
Speaker

Mark Zijlstra | ICTRecht

Mark Zijlstra is Head of Legal Technology. In this role, Mark advises on the intersection of content, technology and operations. His activities consist of optimizing legal departments to increase efficiency and throughput and reduce costs.

Mark studied business administration and law and has been active as a corporate lawyer since 2006. In that capacity, he has advised many (large) companies, among other things, on reorganizations, M&A and the establishment of legal departments.

In recent years, Mark has fulfilled several roles as (interim) General Counsel. During this period, he further immersed himself in Legal Operations and made various legal departments more efficient and effective, thus creating added value for the organization.

​​​​​​​Within ICTRecht, he uses this experience to make legal departments better and more efficient by advising on the use of technology.

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